Experienced Outer Sight

WE’RE TOGETHER…

Our priority is to produce solutions that will allow our customers to reach their goals. Our extensive experience in retailing sector has always proved that proper management of retail operations without ignoring the details has only led to success for organizations. We share our experience with you and your teams while walking together on this exciting but challenging road.

WE LISTEN…

If you have operations in retailing sector, keep in mind that you have to meet the requirements of fierce competition to achieve your growth and profitability targets. Moreover, you need to work with teams composed of competent people following a planned teamwork to achieve these objectives. We identify the difference between the current situation and the desired goal together with you… And we make it by listening to you.

WE IDENTIFY…

We identify the fields we may find helpful for you as well as our methodology together... Please note that we walk along with you…

EXPERIENCED OUTER SIGHT

Think like a customer, Feel like a customer, See like a customer … Our target is to provide high-quality service for our customers… To this end, we personally control and evaluate all in-store operations from services to sales, campaigns and practices on your behalf in the light of our retailing and management experience for more than 25 years. We carry out the evaluation process together. Every visit is a case study… If you wish, we can also control and evaluate your rivals based on the same criteria specified by you. After benchmarking, we elaborate it according to Physical Condition / Service Status / Integrated Status of Stores and share with you.   We work together for the improvement of the following fields:   Improving the quality of service and sales; Ensuring training and development of employees; Improving the store atmosphere and ensuring its development; and Improving the effectiveness and efficiency of all the applications agreed.

Benefits of the EXPERIENCED OUTER SIGHT Research:

•    Increasing customer satisfaction;

•    Increasing employee performance;

•    Improvement in customer importance given by the employees;

•    Performance monitoring of rivals, benchmarking;

•    Control of in-store applications and standards;

•    Identification of training needs accurately;

•    Quality of service and increase in turnover;

•    Capturing details;

•    Acceleration in reaching the organization targets;

•    Evaluation of current store performance via  " EXPERIENCED OUTER SIGHT "

•    Assistance in Detection- Identification- Handling; and  

•    Monitoring the development of the organization…